My review of The Website Owners Manual:
This isn't a manual for web designers, it's for those people who are responsible for a website in any way. It covers pretty much everything non-technical you need to know - setting up a project, overseeing direction and design, testing, launching and monitoring. From comments I've heard Paul Boag make, as a web designer he wrote this for his clients, so he wouldn't have to keep on answering the same questions over and over!
Each chapter has a helpful introduction, and at the end some actions points as to what to do next. This is useful as there's so much information in each chapter that it can seem a bit overwhelming, especially if you've been landed with the job of managing a website without much previous experience. I really can't find much to criticise in this book - it has a really wide coverage of most of the things you need to know about.