Many Pies

Many Pies

Wednesday, December 03, 2014

You want a Bible text API? I've got three!

I've just finished putting a little Bible text widget onto our Jesus in my Language page. It cycles through various Bible texts. It runs through the languages in reverse order because the interesting scripts are all at the end of the list.

It uses the Digital Bible Platform API, which is not to be confused with the Digital Bible Library API. There's also the Bible Search API. All of them require you to register to get an API key. I can't easily tell how many Bible versions are available in all of them but I think they all have hundreds. Wycliffe USA is one of the partners behind the Digital Bible Library, which is one of the the ones that I didn't use.

I have previously blogged my persoanl thoughts on Bible text and copyright.

Tuesday, November 04, 2014

Blackbaud RE User group - news about RE NXT

I went to a Blackbaud RE User group on 23 October. They started off with introductions and some organisational changes - new CEO, new Account Directors who are over the Account Managers (one of whom has already visited me), and more work on improving support.

They talked about upcoming improvements to RE, including the long awaited change so that email addresses aren't linked to a postal address. They emphasised their commitment to working on RE, and at the moment seem to be slowly introducing ideas suggested on their UserVoice suggestion site.

There were some slides about Online Express and my blog entry on it got a mention.

Then there was a session on mobile, and after lunch, the thing I was most interested in - RE NXT (don't call it Next, they don't like that).

There are some good introductions to it out there, so here are a few links:

Purple Vision
IT For Charities
RE Decoded from Zeidman

If you haven't read those then this is the summary: hosted RE with a web front end that you can still access in the old way. The initial release in June next year will be the front end features that fundraisers use. In time other roles will have their bits NXTified until you can do every bit of RE without using the older interface.

My comment on RE NXT before I'd been to the user group was:

"I think one disadvantage of the fact that the underlying data is remaining unchanged is that we're stuck with the slow pace of change of that. For example, how long have people been asking for an email address which isn't tied to a postal address. I think I read this is coming in an upcoming RE release, but they only happen about once a year. I expect to see rapid updates with the interface, as that's easy to roll out, like with BBOX. I don't think we'll see the underlying data changing so quickly though."
I heard from a Blackbaud person that RE NXT will have its own data, which it's going to have to do to store, for example, someone's web dashboard layout. So it can build on top of the RE data, but it can't really break the underlying model.

My opinion is that RE NXT is a good direction to go with RE to keep it viable for a few more years. There is no data upgrade pain, though there will be a user education exercise. The phased approach to bring in the new interface will bring IT support challenges, but is also a more gentle process than an interface change for everyone. It also means we don't have to wait for years for Blackbaud to finish everything before releasing it.

Tuesday, October 14, 2014

Ada Lovelace Day 2014 - Rachel Andrew


I was reminded by this blog post by LornaJane that it's Ada Lovelace Day. This year the woman whose achievements I admire is Rachel Andrew. (2013 Kathy Sierra, 2012 Aleks Krotoski) That picture above isn't her, but comes from Sydney Padua.

  • She is, together with Drew McLellan, responsible for writing Perch, a small and neat content management system that I probably haven't written about enough. It is very impressive for being just enough for a small website, whilst also now having a bigger sibling which doesn't detract from the original. I dived into the code a while back to write my own plugin and I was very impressed by its inner workings.
  • She's also written books, none of which I've actually read. However from the extracts published on her blog if I wanted to make a profitable side project I know I'd buy her Handbook on the subject.
  • She shares knowledge through conference talks, articles on other sites and most recently helping freelancers with the changes to VAT rules. All of this is good for the webby business.
  • (Update:) she has technical editing skills.

Tuesday, October 07, 2014

Blackbaud Online Express direct debit bug workaround

My opinion of Online Express has gone a bit downhill since I discovered a bug in the Direct Debit functionality. It always seems to be UK specific features that have bugs. There was a time when after every RE upgrade I would have to check Gift Aid carefully to see if they'd fixed previous bugs and introduced any new ones.

The bug is that if the donor chooses direct debit but doesn't tick "Make this a monthly gift" then a cash gift gets created. Whilst it's possible to have one-off direct debits this cash gift isn't a recurring gift, and so you can't generate an instruction from it. I consider it a bug, but the person handling my case suggested I put something on the BBOX UserVoice website. So if you want to lobby Blackbaud to fix this you can do it on these suggestions:
Checked box as default for recurring gifts?
Allow forms which only have direct debit as an option

I've since been approached by a couple of people who work on BBOX in the US to discuss it, and so I've given my input there.

This is the workaround to make sure that people are warned if they choose direct debit without ticking that box. You need to put this code into the waitUntilExists code as described in my previous blog post.


Thursday, October 02, 2014

Translating tech jargon

A tech-related post on our Wycliffe blog - cookies, caches and cows - made my metaphorical ears prick up. It's about translating tech jargon into many different languages. The Economist article that it quotes says Firefox uses 40,000 words, but that sounds too high for me. I dug a bit into the Mozilla website to check it out. The process of translating words used in interfaces is called localisation or localization, depending on your locale, or l10n (that's L ten N as there are ten letters between the l and the n) to keep everyone happy. I suspect that figure is either the number of strings of words that need translating for Firefox, or for all the Mozilla products (including websites).

Thursday, September 18, 2014

Online Express - third post

See part one and part two.

One improvement on BBNC

Although OnlineExpress does less than NetCommunity can, there is one thing that it can do that NetCommunity can't - it can send an email to an organisation! I think the reason that Blackbaud have never put this feature in, even though it sounds like a really simple thing to do, is because they were tackling the bigger question of "what does it mean for an organisation to be a NetCommunity user" rather than "send to this email address on an org record".

Suggestions

There's a suggestion site for BBOX: http://bboxcommunity.blackbaud.com/ and with fortnightly releases the pace of bug fixes and improvements should be quite high. One Blackbaud employee spotted my original bug post, looked at my donation form, and suggested a fix for a CSS problem that I had. That's good service!

Bugs

I've submitted five support cases because of bugs, all of which are hopefully fairly minor, but annoying. I've found a sixth but I couldn't find the exact steps to reproduce it, even though it was repeatable at the time. (Update: 24 Oct 2014 - one went away, and three were fixed with an update that arrived three days ago. That's about six weeks from reporting to fix, which isn't bad. Since I originally wrote this I've submitted two more.)

Tweaking with javascript

I've previously published code snippets on this blog for ways to get NetCommunity to do things that it can't out of the box. Mostly these are just modifying form fields. Here's how I've done it on BBOX.

You'll need the waitUntilExists jQuery extension. Then you use it to wait for the donation button to appear. Then you find the particular element you want to change. In this example, even though you can customise the form so it says posttown instead of city, the placeholder text still says city.

Update:modifying gift amounts or designation is now built into Online Express - they are called magic links and when you're designing a donation form on the "That's it" tab it has a button to give you information on what to do.

Wednesday, September 10, 2014

Blackbaud Online Express - email

Hard on the heels of my previous blog entry on Online Express, here are my first impressions of the email component.

One of the drawbacks of the NetCommunity email offering was the TinyMCE-based HTML editor. Like many HTML editors it's hard to get what you want without diving into the behind-the-scenes HTML view. To be fair, part of this is the broken nature of HTML email.

What Online Express does is offer you little flexibility, which is it's strength. There a limited number of layouts. You can put in images, text (including links), images and text, divider lines, donation links, and social buttons. That's it. However the images can be aligned left or right of the text, which was always the problem with the TinyMCE editor. There are some things that mean our new emails won't look exactly like our old emails, but I can live with those for the advantages it gives.

You can pull in lists from Raiser's Edge. You can have a signup form. You can see stats. That's pretty much it, and that's all I think I want.

So far, I'm pretty impressed.

Part three